Last updated: September 2026
Agreement
By accessing this website or placing an order you agree to these terms. If you do not agree with them, please do not use the site.
The product
Rootward 5-Peptide Scalp Serum is a cosmetic product intended for external use on the scalp. It is not a drug and is not intended to diagnose, treat, cure or prevent any disease or condition, including hair loss or alopecia. Statements about the product have not been evaluated by the Food and Drug Administration.
Individual experiences vary. We do not guarantee any particular result. If your hair loss is sudden, patchy, or accompanied by other symptoms, please consult a doctor or dermatologist.
Safe use
For external use only. Avoid contact with the eyes. Patch test before first use and discontinue use if irritation occurs. Keep out of reach of children. If you are pregnant, nursing, or taking prescription medication, speak with a healthcare professional before use.
Orders and pricing
All prices are in US dollars. We reserve the right to refuse or cancel any order, including where a product has been listed at an incorrect price or where we suspect fraud. If we cancel an order you have already paid for, we will refund you in full.
Payment
Payments are processed securely by Shopify. We do not see or store your full card details.
Refunds and shipping
Our Refund Policy and Shipping Policy form part of these terms.
Intellectual property
All content on this site, including the Rootward name, logo, text, images and page designs, belongs to us and may not be copied or reused without written permission.
Limitation of liability
To the fullest extent permitted by law, our liability for any claim relating to the product or this website is limited to the amount you paid for the order in question. Nothing in these terms limits liability that cannot lawfully be limited.
Changes
We may update these terms from time to time. The version published on this page at the time of your order is the version that applies.
Contact
Questions about these terms can be sent to us by email and we will respond within two business days.